Shopify is a popular tool for online stores. It helps many people sell products. But sometimes, you may want to cancel your subscription. This article will guide you through the steps. Cancelling your Shopify subscription is easy. Let’s see how to do it.
Why Would You Cancel?
Many reasons can lead to cancellation. Here are a few:
- You no longer need the store.
- You found a better option.
- Your business is not growing.
- Financial reasons.
Think carefully before cancelling. It is important to know why. This helps you make the right choice.
Steps to Cancel Your Shopify Subscription
Now, let’s look at the steps to cancel your subscription. Follow these simple steps:
Step 1: Log In To Your Shopify Account
First, go to the Shopify website. Then, log in to your account.
Step 2: Go To The Settings
Once you are logged in, find the “Settings” option. You will see it at the bottom of the left sidebar. Click on it.
Step 3: Click On “plan”
In the Settings menu, look for “Plan.” Click on it. This area shows your current plan details.
Step 4: Choose “cancel Subscription”
Scroll down to find the “Cancel Subscription” button. Click on it. A new window will open.
Step 5: Follow The Prompts
Read the information on the new window. It will ask why you want to cancel. Choose a reason. Then, click “Continue.”
Step 6: Confirm Cancellation
After that, confirm your cancellation. Click on the final button. Your subscription will end.
Step 7: Check For Confirmation Email
After cancelling, check your email. Shopify sends a confirmation email. This email tells you that your subscription is cancelled.
What Happens After Cancellation?
After you cancel, your store will still be there. But you will have limited access. Your store will stay live for a while. However, customers cannot buy anything.
Your data is still safe. Shopify keeps your information for a certain time. If you want to return, your data will be there.
Can You Pause Your Store Instead?
If you are not sure about cancelling, you can pause your store. This means you do not pay for a while. You can still keep your data safe. Here is how you can do it:
Steps To Pause Your Store
Follow these steps to pause your store:
- Log in to your account.
- Go to Settings.
- Click on Plan.
- Find “Pause” option.
- Follow the prompts to pause.
Pausing is a good option if you need time. It allows you to think about your next steps.
What to Do Before You Cancel?
There are a few things to check before cancelling:
Backup Your Data
Before you cancel, save your important data. This includes:
- Product information.
- Customer details.
- Order history.
You can export this data. This way, you can keep it safe.
Inform Your Customers
If you have customers, let them know. Tell them about the cancellation. This is polite and helps them understand.
Consider Your Options
Think about what you want next. Do you want to start a new store? Or switch to a different platform? Take time to think.
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Common Questions About Cancelling Shopify
Is There A Fee To Cancel?
No, there is no fee to cancel. You can cancel anytime.
Will I Lose My Store Data?
Not right away. Your data stays safe for a period. You can access it later.
Can I Reopen My Store Later?
Yes, you can. If you decide to return, just log in. Your store can be reopened easily.
Conclusion
Cancelling your Shopify subscription is simple. Follow the steps above. Think carefully about your decision. Consider pausing your store if you need time. Always save your data before cancelling.
If you have more questions, check Shopify’s help center. It provides useful information. Good luck with your next steps!
